Meet the Future of AI Helpdesks. Resolve 67% Tickets Automatically

Fynd Kaily’s AI-powered helpdesk solutions seamlessly boost customer support, resolve issues 24/7, and unify AI agents with human teams. No coding required.

AI Helpdesk dashboard and inbox automation view

Trusted by 100+ global brands

AJIOSamsoniteHathwayToys R UsGuessNetmedsWonderfly
University of AlabamaConMedSTIHLMuriyaLuxury ClosetJustdogs
AJIO
Samsonite
Hathway
Toys R Us
Guess
Netmeds
Wonderfly
AJIO
Samsonite
Hathway
Toys R Us
Guess
Netmeds
Wonderfly
University of Alabama
ConMed
STIHL
Muriya
Luxury Closet
Justdogs
University of Alabama
ConMed
STIHL
Muriya
Luxury Closet
Justdogs
Key features

CRM features with AI productivity

Smart human handover

AI-based ticket routing

Track activity

Review analytics & insights

Discover the Helpdesk

Analytics

Helpdesk analytics offer insights into ticket statuses and agent availability

AI Helpdesk analytics dashboard
AI-powered insights

Smart insights

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Inbox activity insights
Manage conversations

Detailed ticket views

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Thread summary view
AI-backed support

Faster resolution

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Activity notifications
Smart AI for your inbox

Text enhancement for clearer & smooth communication

Adjust text tone

Adjust text tone

Get suggestions to improve message tone

Expand your thoughts

Expand your thoughts

Rewrite messages to add more details

Improve grammar easily

Improve grammar easily

Get AI suggestions for improving grammar

Switch to outcome driven support

Enhance support without losing quality

85%
Routine actions automated
2x
First response time
15%
Reduced churn
85%
Routine actions automated
20%
Increase in CSAT scores
2x
Faster ticket resolution
2x
First response time
15%
Reduced churn
20%
Increase in CSAT scores
2x
Faster ticket resolution

Enterprise-grade security & data privacy

Fynd Kaily is SOC 2 Type II and GDPR compliant, ensuring complete data privacy and zero compliance issues for global businesses.

AICPA SOCGDPRISO 27001
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Secure MCP integrations

Enable secure AI access to your data via MCP connections

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Protected customer data

All customer data is encrypted and always under your control

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Complete compliance

Our agents meet compliance standards with audit-ready logs

People who love us

Hear what our users say.
Real experiences, real impact

Testimonials
Will Wei
Will Wei

Finally something that doesn't just give generic responses but actually feels like a knowledgeable team member. 🎯 Quick question though - are you planning to add any features that would help with seasonal trend predictions or customer behavior analysis? Would be a game-changer for planning inventory! 🤔

Abhay G
Abhay G

Fynd Kaily platform excels in enhancing our customer experience through easy to setup generative AI agent. Their recent pricing reduction really help our startup business. Personalized theme matches our brand. datasource sync stand out as major advantages for us to avoid manually updating it as our documentation changes

Hitendra Rathore
Hitendra Rathore

Amazing AI tool and a must-have on your website

Will Wei
Will Wei

Finally something that doesn't just give generic responses but actually feels like a knowledgeable team member. 🎯 Quick question though - are you planning to add any features that would help with seasonal trend predictions or customer behavior analysis? Would be a game-changer for planning inventory! 🤔

Abhay G
Abhay G

Fynd Kaily platform excels in enhancing our customer experience through easy to setup generative AI agent. Their recent pricing reduction really help our startup business. Personalized theme matches our brand. datasource sync stand out as major advantages for us to avoid manually updating it as our documentation changes

Hitendra Rathore
Hitendra Rathore

Amazing AI tool and a must-have on your website

Nayan Lathiya
Nayan Lathiya

It has made developing, training, and deploying my own AI assistant very easy. The development platform is easy to setup and use. Do give it a try.

Tririos
Tririos

Amazing product! Great productivity boost

Rajendra P
Rajendra P

I trained Fynd Kaily on all my FAQs in my hospital website , it seamlessly intrigrataes various data sources to deploy my AI agent. nice options

Nayan Lathiya
Nayan Lathiya

It has made developing, training, and deploying my own AI assistant very easy. The development platform is easy to setup and use. Do give it a try.

Tririos
Tririos

Amazing product! Great productivity boost

Rajendra P
Rajendra P

I trained Fynd Kaily on all my FAQs in my hospital website , it seamlessly intrigrataes various data sources to deploy my AI agent. nice options

Will Wei
Will Wei

Finally something that doesn't just give generic responses but actually feels like a knowledgeable team member. 🎯 Quick question though - are you planning to add any features that would help with seasonal trend predictions or customer behavior analysis? Would be a game-changer for planning inventory! 🤔

Abhay G
Abhay G

Fynd Kaily platform excels in enhancing our customer experience through easy to setup generative AI agent. Their recent pricing reduction really help our startup business. Personalized theme matches our brand. datasource sync stand out as major advantages for us to avoid manually updating it as our documentation changes

Hitendra Rathore
Hitendra Rathore

Amazing AI tool and a must-have on your website

Will Wei
Will Wei

Finally something that doesn't just give generic responses but actually feels like a knowledgeable team member. 🎯 Quick question though - are you planning to add any features that would help with seasonal trend predictions or customer behavior analysis? Would be a game-changer for planning inventory! 🤔

Abhay G
Abhay G

Fynd Kaily platform excels in enhancing our customer experience through easy to setup generative AI agent. Their recent pricing reduction really help our startup business. Personalized theme matches our brand. datasource sync stand out as major advantages for us to avoid manually updating it as our documentation changes

Hitendra Rathore
Hitendra Rathore

Amazing AI tool and a must-have on your website

Frequently Asked Questions

You can reach out to us for queries via support@kaily.ai
or to share feedback, contact us

Our AI Helpdesk is a centralized dashboard to automate, manage, and monitor all your AI-powered customer support conversations.

We help you create AI agents to resolve queries, route complex cases, and sync with internal tools like your OMS, CRM, or ticketing systems.

Yes. The Helpdesk lets you monitor inbox activity, agent responses, and ticket statuses all in real time.

You can configure agent behavior using Fynd Kaily’s AI Agent Studio and add context using customer profiles and internal notes.

It supports native integrations with major CRMs, ecomm platforms, WhatsApp, Slack, Email, and more.

Absolutely. The system supports smooth handovers with full visibility into the conversation timeline.

Yes. You can view sentiment trends, feedback scores, and tips to improve your team’s responses.

You’ll need to sign up on Fynd Kaily and set up your AI agent. Once done, you can manage all your incoming messages via our AI Helpdesk tab.

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