AI agent for retail

Make shopping a breeze for your customers with Fynd Kaily

Image of a shopper with chat messages and AI assistance

Global brands that rely on us

What Fynd Kaily can do for your brand

Your shoppers expect meaningful interactions at every point. Meet every expectation without breaking a sweat

Try for free

Provide instant assistance to customers worldwide

Suggest products based on customer behavior and preferences

Automate updates on order statuses, returns, and refunds

Handle peak season queries without increasing staff

Key features

Ecommerce features tailored to your brand

AI-Powered product discovery

Assist customers in finding products with smart, contextual suggestions
Upsell and cross-sell seamlessly with AI-driven recommendations
Enable seamless semantic search, allow users to search for use cases as opposed to single products
Product discovery assistant UI for ecommerce recommendations

Automated FAQs and order tracking

Allow customers to browse all current and historical orders
Enable customers to track shipments in real time across platforms
Reduce repetitive queries by automating FAQ responses and order updates
Order tracking and FAQ automation UI for ecommerce support

No-code workflows

Build custom flows for resolving refund and cancellation issues
Fetch personalised data instantly to resolve customer concerns
Automate refunds, cancellations, and loyalty program queries with ease
No-code workflow automation UI for ecommerce operations

Seamless human handover

Allow your team to step in when needed, ensuring no query goes unresolved
Simplify complex tasks by using AI to collect context and humans to provide solutions
Ensure faster resolution times with smoother call handovers
Seamless human handover UI for escalated support conversations

How Fynd Kaily can help your brand

85%

Support tasks automated

40%

Increase in conversions

1M+

Concurrent queries managed

Frequently Asked Questions

You can reach out to us for queries via support@kaily.ai
or to share feedback, contact us

Fynd Kaily helps you build conversational AI agents offering personalized recommendations, automated workflows, and multi-channel integration. Unlike rule-based chatbots, our agents use advanced models to provide dynamic, context-aware responses tailored to each shopper’s needs.

Absolutely! Fynd Kaily integrates seamlessly with platforms like Shopify, WooCommerce, and CRMs like Salesforce, ensuring a unified and efficient customer experience.

You can automate tasks such as: Responding to FAQs Tracking orders and shipments Handling refunds and returns Providing personalized product recommendations Managing loyalty program queries

Fynd Kaily is SOC2 and GDPR compliant. We dont log or track any of your customer data, making it fully secure and protected

No technical skills are required! With our no-code platform, you can define your AI agent's persona, train it on your data, and deploy it across your website, WhatsApp, and email in just minutes.

Fynd Kaily can handle more than 1M+ concurrent queries across platforms

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Fynd Kaily can do great things for your business. See how