Automate every conversation with an AI website chatbot

An AI website chatbot is an intelligent chat widget for your website that answers visitor questions in real time. It can respond to FAQs, guide users to the right page or product, capture lead details, and route complex queries to your team. With Fynd Kaily, you train your chatbot using AI Agent Studio and deploy it on your website to answer customer queries 24/7.

You can add a website chatbot by copy-pasting a simple one-line code into your site's header or a tag manager. Then connect your knowledge sources and customize the widget. This makes the AI website chatbot available across all your webpages and lets it handle visitor queries instantly.

A chatbot for website support can automate repetitive questions such as pricing, features, policies, delivery timelines, returns, and basic troubleshooting. It can also route tickets through Fynd Kaily's AI Helpdesk, collect details for support requests, and send users to the correct help article or product page.

Yes. An AI website chatbot can improve conversions by answering questions instantly, guiding visitors to the right product, recommending next steps, and capturing leads when users are ready to talk. It also reduces drop-offs by keeping visitors engaged so they do not leave your site due to lack of information.

Yes. Fynd Kaily's AI website chatbot can hand over specific conversations to a human agent based on intent, business hours, priority, or when the visitor asks to speak to someone. Agents can view full conversation history and context instantly for faster resolution.

You can train the AI website chatbot by uploading FAQs and documents using PDF Chat, connecting your knowledge sources via MCP, and linking approved website pages. The more you update knowledge, the more accurate the bot stays for your product, pricing, and policies.

Fynd Kaily can integrate your website chatbot with CRMs, helpdesks, Slack, and other business tools so it can capture lead data, create tickets, update records, and personalize replies based on context. Integrations depend on the tools you connect during setup.

Yes. Fynd Kaily's AI website chatbot supports multilingual conversations in 90+ languages, and you can route certain languages to specific teams if needed. This helps global visitors get answers without switching channels.

When Fynd Kaily's website chatbot is unsure, it can ask a clarifying question, suggest the best next step, or route the chat to a human agent via AI Helpdesk. This prevents the conversation from getting stuck and improves customer experience.

Fynd Kaily gives businesses full control over the sources the website chatbot is allowed to use through MCP (Model Context Protocol) servers. The platform is GDPR and SOC 2 compliant to help ensure zero data leakage, and we do not train on user data.