AI-powered travel assistance
Creates detailed itineraries based on location and interest
Suggests convenient flights based on travel dates and ticket price
Assists with custom hotel, transport and restaurant options
AI agent for travel & hospitality
Make every guest interaction a five-star experience
Hospitality made intelligent
Give each guests a personalised and seamless travel experience with Kaily
Round-the-clock support in 90+ languages
Cross-sell with smart add-ons and personalised recommendations
Automate all bookings and tracking via chat
Provide real-time flight and booking updates
Key features
Human-like travel assistant powered by AI
Proactive travel assistant
Notifies guests about visa requirements, travel restrictions, and local guidelines
Assists with check-ins, seat upgrades, and loyalty rewards
Sends real-time flight delay, gate change, and weather alerts
Smart hotel concierge
Handles check-ins, ID verification and policy issues
Helps guests with all amenity info, pools, parking, wifi and more
Suggests personalised add-ons like breakfast, spa, suite upgrades, etc
Smart support agent
Raises and sorts tickets based on priority
Helps with lost baggage, missed flights and other mishaps
Connects guests with live support agents on request
Make travel a joy with Kaily
85%
Support tasks automated
20%
Increase in room occupancy
1M+
Concurrent user chats managed
Be everywhere your users are
Kaily for email
Answer all email queries and nurture conversations with AI
Kaily for websites
Create AI Agents for instant support and queries, right on your website
Kaily for WhatsApp
Power WhatsApp conversations at scale with personalized AI messaging
Kaily for voice calls
Get an empathetic, human-like voice assistant to answer service calls 24x7
Kaily for mobile apps
Add native AI widgets to your iOS and Android apps
Kaily for Slack
Automate tasks and conversations in your Slack channels with AI
Frequently Asked Questions
You can reach out to us for queries via support@kaily.ai
or to share feedback, contact us
AI can personalize guest journeys, automate check-ins, and deliver real-time support across languages and platforms. Kaily uses contextual intelligence to recommend upgrades, handle bookings, and provide 24x7 service, giving every guest a five-star experience.
Hotels use AI concierges to manage check-ins, room service requests, and amenity information instantly. Kaily acts as a smart digital concierge, offering personalized add-ons and resolving queries so front-desk teams can focus on premium, human-touch moments.
Yes. Kaily automates flight and booking modifications, cancellations, and seat upgrades through secure chat and voice interactions. It integrates with travel systems to ensure guests get instant, accurate updates without manual intervention.
Absolutely. Kaily communicates in 90+ languages, helping global travelers feel understood wherever they go. Its multilingual AI ensures consistent, brand-aligned support across every channel, from WhatsApp to web chat.
AI assistants like Kaily identify cross-sell and upsell opportunities in real time, suggesting room upgrades, spa packages, or travel add-ons guests actually want. This drives higher conversions and improves guest satisfaction simultaneously.
Travel companies using Kaily often see a reduction in manual workload, faster response times, and improved conversion rates. With automated trip updates and smarter engagement, teams save hours weekly and deliver better customer satisfaction.
